Policies

This page explains how Allsite (“Allsite,” “we,” “us”) handles information when you visit allsite.ca, use the building checker, request a quote, email or call us, or engage us for EWRB reporting, waste audits, utility analytics, or data management.

It is written for property and facility teams in Ontario. It is not legal advice. If you need formal counsel for your organization, please speak with your own advisor.

Contact details you send us — name, company, email, phone, and postal or ZIP code.

Building details needed for a quote or filing — addresses, property type, floor area, city, utility or waste-haul context, and notes you add in the form.

Files you upload (for example bills, building lists, past filings, or floor plans) and messages you send by email, phone, WhatsApp, or LinkedIn.

Basic technical data such as browser type, approximate location derived from IP, and pages visited, when our host or analytics tools record them.

To reply to quote and contact requests, usually within one business day.

To screen eligibility, prepare filings, audits, analytics, or data-management work you ask us to do.

With your authorization for an engagement, building and utility data may also be used for operational and service analytics — for example to spot bill anomalies, prepare Portfolio Manager or owner reports, improve how we deliver the Analytics Engine, and keep records consistent across the properties you ask us to manage.

To coordinate outside professionals when verification or other specialized work is required.

To improve the website and keep it secure. We do not sell your personal information.

We share information with third-party organizations only as needed to deliver authorized work: hosting and email providers, invoicing tools if used, utility or Portfolio Manager portals you authorize, waste-haul or building contacts you name, and accredited verifiers or other specialists engaged for a file.

Those parties receive only what the task requires. We do not sell contact lists or building files for unrelated marketing.

We may disclose information if required by law or to protect the rights and safety of Allsite, our clients, or the public.

We keep project and contact records for as long as needed to deliver the service, meet record-keeping expectations for compliance work, and resolve follow-ups — then longer only where the law or a client agreement requires it.

We use reasonable administrative and technical safeguards. No online transmission is perfectly secure; please avoid sending unnecessary sensitive personal data in open forms.

You may ask what personal information we hold about you, request a correction, or ask us to stop using it for marketing (we do not run mass marketing lists from the contact form). Email [email protected] with the subject “Privacy request.”

If you are in Canada, you may also contact the Office of the Privacy Commissioner of Canada for guidance on privacy rights.

The site may use cookies or similar storage needed for basic operation, security, and understanding which pages are useful. You can control cookies in your browser settings; blocking some cookies may affect form or session behaviour.

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after an update means you accept the revised policy.